- What personal information is collected from you through the Website, how it is used and whom it may be shared with;
- Choices regarding the use of your data which may be made by you;
- Security procedures directed on protection against misuse of your information;
- How you can correct any inaccuracies in the information.
Collection, Use & Sharing of Your Information
While using the website, as appropriate, you may be asked to enter your name, email address, mailing and/or shipping address, phone number, credit card information, or other details to help you with your experience and to process transactions. We collect information from you when you create an account, submit a form, place an order, open a support ticket, surf the website, respond to a communication, or otherwise enter information on our site.
We use the information we collect from you in the following ways:
• To allow us to better serve you in responding to your customer service requests.
• To quickly process your transactions.
• To follow up with a user after correspondence (ticket, email, form, or phone inquiries)
We will not share your information with any third party unless it should be shared for fulfilling your request, e.g. to deliver your order.
Your Access & Control Over Your Information
At any time, you can decline any future contact from us by calling, emailing, or submitting a contact form request.
You may also see what information we have about you, if any, and request that we correct, change, or delete your information at any time.
Your information can also be updated by logging into your account and making changes to your profile. If you need assistance with this please contact us.
Security Measures Taken to Protect Your Information
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Where do we send your information?
We use plugins and third-party service providers on our website that have their own respective privacy policies. Please review them before using their service:
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How long do we retain your data?
Users register on our website when they create an account and we store the personal information provided in the user profile, which is retained until the customer deletes their account or requests that it be deleted. All users can see, edit, or delete their personal information at any time (the username cannot be changed). Website administrators can also see and edit that information for customer support purposes.
We keep contact form entries for 6 months and customer purchase records for ten years. We do not use them for marketing purposes.
Anonymous information is stored on Google servers for 26 months from the user’s last activity, after which it is automatically deleted.
We have implemented the following:
- Google Analytics
- Demographics and Interests Reporting
Third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) identifiers to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
User-level and event-level data stored by Google Analytics is automatically deleted from Analytics’ servers 26 months after the last action taken on our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.
We are not responsible for the content or policies of external sites or service providers. Please be aware of your personal information as you exit our site and read the privacy policies of any other site you are directed to. We seek to protect the integrity of our site and welcome any feedback about third-party sites, plugins, or services.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- You can change your personal information: By logging in to your account or contacting us
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days.
- We will notify the users via in-site notification within 7 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
2340 County Road J
White Bear Lake, MN 55110
Last Edited on 2018-08-14